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JetBlue Cancellation Policy | Fee | Procedure |

Do you want to cancel your JetBlue flight due to any reason? You need to look at the JetBlue cancellation policy to cancel your booking. The airline permits you to cancel all types of tickets as per its cancellation policy

There are no JetBlue cancellation or change fees on most JetBlue fares, except Blue Basic. And if your confirmed flight is canceled by the airline for any reason, you can travel on the next flight or cancel the flight and ask for a refund. If you are looking for the exact ways to cancel your reservation with JetBlue, undergo the following information. 

Does JetBlue let you cancel within 24 hours?

Yes, you can cancel the flight ticket when it has been purchased seven days or more before the departure date. As per JetBlue 24-hour cancellation policy, you don’t need to pay any cancellation charges for the flight cancellation. Also, you can ask for a full refund from the airline, whether your ticket is refundable or non-refundable.

JetBlue 24-Hour Cancellation Policy 

JetBlue provides a risk-free period of 24 hours when passengers can change or cancel flights for free while claiming refunds. If you have purchased the ticket seven days or more before the scheduled departure, you can cancel the reservation within 24 hours for free.

According to JetBlue 24-Hour cancellation policy, you can cancel your booking online under the manage trips section or by contacting customer service at no cost.

Jetblue Refundable Fares Cancellation

JetBlue cancellation policy allows you to claim a full refund before the scheduled departure for refundable fares. If you haven’t canceled the flight segment before departure, all the money related to that segment will be transferred as a JetBlue travel credit.

Jetblue Non-Refundable Ticket Cancellation

As per Jet blue cancellation policy, you may have to pay the change/cancel fee plus applicable airfare on canceling the non-refundable tickets. And the airline will transfer the remaining balance to your JetBlue account as the travel credit. You can use these travel credits for further bookings.

JetBlue Cancellation for Award Tickets

You can cancel the tickets purchased using TrueBlue points; the airline will deposit your points into the TrueBlue account. However, you must know that only unused tickets can be canceled as per the JetBlue award cancellation policy.

JetBlue Cancellation Due to Death 

You can cancel and ask for a refund in case of the death of the ticketed traveler. Remember that you must submit the refund request within 14 days of ticket cancellation. In addition, you must attach a copy of the death certificate. 

If you have purchased the ticket from a third party, call JetBlue customer service to cancel your booking and request a refund.

JetBlue Cancellation Due to illness 

JetBlue’s cancellation policy states that you cannot cancel non-refundable tickets due to illness. In the case of illness, the airline only allows you to convert the ticket into an open status so you can travel later.

JetBlue Cancellation for the Canceled flights 

If your flight has been canceled by the airline due to any reason, you can either travel on the next flight at no cost or ask for a full refund on the canceled flight.

You will be entitled to future travel credit when the flight is canceled by JetBlue Airlines. You may contact the airline by dialing the customer service number to get additional information.

JetBlue Cancellation Fees 

According to JetBlue’s cancellation policy, there is no change/cancel fee, except for blue basic fare tickets. Here, you can check the cost of canceling a blue basic fare ticket.

  • The airline will charge $100 for Caribbean, US, and Central America routes.
  • And $200 will be charged as the cancellation fee for all other routes.

Also, JetBlue charges $25 as a non-refundable fee along with the cancellation of passengers made a cancellation request via JetBlue cancel flight number.

If you want to cancel your JetBlue flights, having the following information for each passenger is a must.

  • Booking reference code
  • Travel date.
  • Flight number
  • Traveler’s information.

How to Cancel a JetBlue Airways Flight? 

To cancel a JetBlue flight ticket, you can either visit the official website of the airline or call customer service at any time. If you want to take all the appropriate steps to cancel the flight, look at the information.

Below, we have provided you with all the methods to cancel your JetBlue flight.

Cancel flight via JetBlue official website

  • Initially, get through the official website of JetBlue from any web browser. 
  • Afterward, click the Manage Booking option and enter your booking confirmation code and the passenger’s last name.
  • Next, look for your booking and choose the Cancel option.
  • JetBlue will transfer refunds to your account either in the original form or as a travel credit.
  • Click the Confirm option to complete the cancellation process.
  • Finally, you will get the confirmation mail regarding the flight cancellation on your registered email ID. 

JetBlue flight over the call 

  • Before calling JetBlue customer service, ensure you have the booking reference code. 
  • To cancel your JetBlue flight, call 1-800-JETBLUE (538-2583).
  • Once your call is answered, provide the details to cancel your booking from the JetBlue executive.
  • You will be asked for the reason for canceling the flight with the airline.
  • Finally, the airline will send you a flight cancellation confirmation mail.

Cancel JetBlue Flight via Mobile Application 

  • First, you have to download the JetBlue application from the official website of the airline.
  • Access your TrueBlue account by entering the correct login credentials.
  • Next, go to the Manage Trips section and find the Cancel flight option.
  • Click the Cancel option to complete the flight cancellation process.
  • Finally, you need to pay the cancellation fee if you have the blue basic. 

One of the above methods surely proved fruitful when canceling your flight. If you have experienced any issues while performing the above steps, visit the JetBlue official website or dial the customer service number.

JetBlue Airways Refund Policy 

JetBlue will refund the tickets purchased by cash, credit card, or check within 20 days of receiving the traveler’s request. According to the JetBlue refund policy, you can cancel the flight for free within 24 hours of booking and ask for a full refund. 

You will get full refunds on canceling the refundable tickets, and the refund will be credited to the original form of payment. 

You can use the travel credits for further booking with JetBlue. And if you cancel a non-refundable ticket, the airline will transfer the refund money in the form of travel credit. If you are looking for the steps to ask for a refund from JetBlue, check out the following information.

How to request a refund from JetBlue? 

Here are the steps to request a refund from JetBlue Airways. If you want immediate assistance, you should dial the customer service number and talk to a live person.

  • First, head to the JetBlue official website and log into your TrueBlue account.
  • Afterward, select the Manage Trips option and tap on the Canceled flight option.
  • Now, you need to choose the flight you want to ask for a refund.
  • Next, find the request a refund option and tap on it. 
  • It is required to fill out the request refund form and submit it to JetBlue.
  • Finally, you have to wait at least 20 days to get a refund.

JetBlue Ticket Cancellation Rules

JetBlue Basic Cancellation  

Blue Basic is a lower-cost fare option that offers fewer amenities than the regular Blue fare. But keep in mind that the Blue Basic fare is non-refundable, and you have to pay the applicable cancellation fee.

JetBlue Cancellation Over the Phone

If you wish to cancel your flight ticket, you can do so offline or online. You will be charged a non-refundable USD 25 fee if you request a cancellation over the phone.

Cancel JetBlue Credit Card

If you canceled your JetBlue Credit Card, you may be entitled to a refund, depending on the fare type and the fare rules associated with your ticket. If you are eligible for a refund, it will be credited back to the card as future travel credit.

JetBlue Mosaic Cancellation

If a Mosaic member has their flight canceled, they may be eligible for a bonus TrueBlue point bonus, a refund of any change/cancellation fees, and waived fees for select same-day standby flights. Additionally, they may be able to travel on an alternate flight at no additional cost or receive a credit to use towards future travel.

JetBlue Refundable Fares 

JetBlue Refundable Fares are fare types that allow passengers to cancel and receive a full refund on their ticket. However, refundable fares are higher than non-refundable fares but offer the extra benefit of making amends and cancellations free of cost.

JetBlue Non-Refundable cancellation 

Under the JetBlue cancellation policy, you’ll receive a full refund for all unused flight segments if you cancel your flight tickets within a certain time frame. But you have to pay the JetBlue flight cancellation fee. If you cancel your flight tickets after a certain time frame, you’re not eligible for a refund or travel credit.

JetBlue Free Cancellation 

JetBlue will waive the change and cancellation fees for government or military fares. It includes active-duty military personnel, members of the National Guard on active duty, reservists on active duty, retirees, and dependents.

JetBlue Flight Cancellation Policy in Case of a No-Show

If you do not show up for your JetBlue flight, the ticket amount will be forfeited, and you’re not eligible to request a refund. However, if you wish to rebook your flight, JetBlue will waive the change fee. You may also be eligible for a full or partial refund depending on the fare rules associated with your ticket.

JetBlue Covid Cancellation Policy 

In the wake of the omicron variant and the prevailing COVID-19 pandemic, JetBlue is doing its best to ensure that all flyers feel safe and supported during their travels. To that end, JetBlue has implemented a comprehensive Covid Cancellation Policy.

  • Under Covid Cancellation Policy, if the flight is cancelled due to a government-imposed travel restriction or mandatory quarantine, you’re eligible for a full refund.
  • The policy also allows customers to change their flights if they cannot travel due to a positive Covid-19 test result or if their destination requires a 14-day quarantine upon arrival.
  • If a flyer needs to cancel their flight due to a health or safety concern, they will be eligible for a full refund.JetBlue Cancellation Fee Waived

Here are the following situation in which JetBlue cancellation waived policy applied-

  • JetBlue cancellation fee-waived events would be applied when the flyers cancel their flight ticket within 24 hours of reservation.
  • If your JetBlue flight is delayed more than 3 hours, you can claim a full refund without incurring any cancellation fee.
  • If you need to change or cancel your flight due to illness, bereavement, jury duty, or military orders, you may be eligible for a full refund or change fee waiver.
  • If JetBlue cancels your flight due to weather or other forces beyond their control, the cancellation fee waived policy will be applied.

                                                JetBlue Flight Cancellation:  Faqs

What happens when you cancel a JetBlue flight?

If you cancel a refundable ticket, you don’t need to pay any cancellation charges and ask for a full refund from the airline. However, you may have to pay the cancellation fee for canceling the non-refundable tickets, and refunds will be credited as travel credits in your JetBlue account.

How to know whether your JetBlue ticket is refundable or not?

To know your JetBlue ticket type, you first need to check out the e-ticket. Or, you can take the assistance of a live person via dialing the JetBlue Customer Service Number. One of their travel agents will assist you in checking your ticket type hassle-free.

What is JetBlue’s cancellation rate?


As per JetBlue cancellation policy, there are no cancellation/change fees on most of the fares except Blue Basic. And the cancellation fee for Blue Basic fares is subject to a change/cancel fee of $100 per passenger for travel within the Caribbean, Central America, or North America.

And passengers have to pay $200 for all other routes. To get additional information, you should contact the airline or visit the JetBlue official website 24/7.

Why are JetBlue Cancelling Flights?

JetBlue Airlines is very popular for its punctuality, and therefore there are rare cases of flight cancellations and delays. 

However, trouble can appear at any time. The airline may need to cancel its flights in some difficult situations. If there is any technical issue with the flight, JetBlue may cancel or delay your flight. 

Another reason could be bad weather. It is one of the most common reasons for flight cancellation. If your flight is delayed or missed, JetBlue will rebook your tickets on the next flight possible.

Can I get a Full Refund if I Cancel my Flight?

Yes, you can get a full refund upon flight cancellation within 24 hours of the reservation. It is the only way to get your money back from the airline. You must pay a cancellation fee once the 24-hour time frame has crossed. However, if JetBlue cancels your flight and you deny going on the next flight, you are also eligible for a refund.

How do I know if my flight is refundable?

You will get the details of the flight while making a booking. In addition, you can always connect with the airline executive to know the fare type.

Furthermore, you can check the mail sent by the airlines. Learn whether your tickets are refundable or non-refundable. The mail contains a small line with all the details.

Does JetBlue refund if price drops?

JetBlue guarantees to provide the lowest fares on its official site. If you find the lowest fare somewhere else on the day of purchase, then the airline will refund the difference in fares. In addition to this, you will get a $50 travel credit to fly on JetBlue.

What is blue basic JetBlue?

Blue Basic is the most affordable travel class of JetBlue. If you book your tickets in this travel class, you are going to be in the last boarding group. As the name is saying, it is the most basic travel class, and you will have a memorable experience in the air. Moreover, you can make a booking at much lower fares in this travel class and enjoy all the amenities.

What is the best day to book a flight on JetBlue?

The best day to make a booking on JetBlue is considered Tuesday. However, fares change over the course of a minute, and it is difficult to select the best time for making a reservation. But as per some stats, JetBlue lowers its flight fares on Tuesday. You can check out fares on Monday and Tuesday to fly without ruining your bank balance.

How to request a refund with JetBlue?

If you want to request a refund from JetBlue Airlines, then you can do it from the official site or by reaching out to the airline travel advisor. Both these ways are very simple to use, and you are not needed to put in any additional effort. Share the details of the flight that you have canceled, and claim your refund.

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iAirTickets
Average rating:  
 1 reviews
 by Mae josehp
Great cancellation policy!

Last month I booked a flight ticket with JetBlue, but due to some changes, I needed to cancel it. I contacted the airline executive through its phone number. One of the agents attended my call and guided me instantly. He was very supportive, and I canceled my booking easily with his help. The airline has a great cancellation policy. Moreover, I even get a refund from JetBlue.