How do I contact (speak to) Hainan Airlines Customer Service?

Hainan Airlines has a customer-centric attitude and offers assistance in any scenario! Passengers seeking assistance with Hainan airlines booking, cancellations, refunds, adjustments, or any other related issues can connect with Hainan airlines contact number at ( 1-888-688-8813). Additionally, passengers can contact Hainan Airlines customer Service Number for immediate help using a range of communication means accessible to interact with the airline’s customer service department.

To make things easy for you, we have compiled a list of modes through which you can easily reach Hainan airlines customer service to get your things clear promptly. 

  1. Hainan airlines phone number for General queries: +86-898-95339 (International rates apply)
  2. For Passengers with disabilities/ Hearing or speech impairment Hainan airlines contact number: 1-888-688-8813- 3 (Toll-free, 24 hours within the US). 
  3. Hainan airlines us customer service: 1-888-688-8813 or +1-860-333-5386

How to get in touch with Hainan Airlines customer service from the USA?

If you’re flying back and forth from China and are unsure how to get through Hainan Airlines customer service from the US, don’t worry; we’ll explain everything. Whatever issue you have, these travel professionals will assist you in rapidly resolving it.

To contact Hainan Airlines Headquarters, you can speak with the live representative for any Ticketing, inquiries & website issues at Hainan Airlines contact number 1-888-688-8813 (International rates apply).

How to send email to Hainan Airlines customer service? 

If you prefer not to speak with a live person, you may write an email with all the data or information you want and submit it to Hainan Airlines’ official email address, [email protected]. Flyers may also use this email address to contact the official website about Hainan airlines tickets concerns, complaints, and comments (www.hawaiianairlines.com).

How to talk to a live person at Hainan Airlines customer service via phone?

Travelers can call Hainan Airlines phone number to talk with a representative from the airline’s customer service department for best support and effective aid with Hainan Airlines bookings and other flight-related issues. For explicit instructions, follow the steps below:

  1. Firstly, to get in touch with the live person via phone, visit the official Hainan website on your preferred web browser
  2. Select the contact us option on the homepage, and a new page will appear.
  3. Call the Hainan Airlines customer service number 1-888-688-8813 provided on the webpage to speak with a live person from the airline’s customer service department.
  4. However, when you contact the number, you will be routed to an automated voice call system, where you will be required to press several choices to talk with a Hainan Airlines representative.
  5. Once the call connects  you may discuss any questions or concerns you have about your flight reservation.

Does Hainan Airlines offer a Live chat service?

Yes, Hainan Airlines gives its passengers the option of speaking with a live agent who will respond to their questions as quickly as possible. Customers must follow the procedures below to connect through live chat:

  1. To speak with the live person, firstly you have to visit the Hainan Airlines official website and navigate down to the ” SERVICES Number” option. 
  2. Then , under the ” SERVICES Number” option, you will be able to find various choices. 
  3. Click on the “Live representative” option and the next window will open.
  4. The following tab will display a large dialogue window with a welcome message “welcome to Hainan Airlines online customer service.”
  5. Finally, you may type your inquiry in the box below and hit the send button.
  6. As soon as a live representative from Hainan Airlines is assigned to you, they will respond promptly and handle any difficulties you may be experiencing.


Despite the fact that Hainan Airlines provides a variety of ways to contact a live person, many consumers still choose to call the Hainan Airlines phone number. To speak with a real person at Hainan Airlines, dial ( 1-888-688-8813 ) or (+1-860-333-5386) to discuss all of your concerns and get them resolved quickly.


How do I cancel my flight on Hainan?

There are a variety of causes for the flight’s cancellation. If you are worried about your flight cancellation and seeking the process, then follow the steps below:
1). Firstly, to cancel a Hainan flight, go to https://www.hainanairlines.com/ and click the login option.
2). You may then find the link to cancel a Hainan Airline reservation under the Manage Hainan Airline Booking page. To continue, click that.
3). The click will take you to a new page after tapping Manage Reservation.
4). On the new page, click the Cancel Hainan Airline Reservation button.
5). Finally, hit the “Continue” button to continue.

Is Hainan Airlines still flying?

Yes, Hainan Airlines has stated that it is running normally.

Is Hainan a good airline?

Hainan Airlines has evolved from a tiny local carrier to a global airline with international flights. For the ninth year in a row, Hainan Airlines has been recognised as an SKYTRAX 5-Star Airline.

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