How To Claim An Aeromexico Refund?

Did you cancel your existing booking with Aeromexico Airlines? Yes, then you must be thinking about the Aeromexico refund upon the cancelation. This airline is very kind, and therefore it understands that cancelation is a normal thing. It believes in the fact that booking and cancelation both are inseparable parts of each other. It has a very simple refund policy that has been designed while keeping your comfort in mind. Once you start reading its terms and conditions, you will realize that it is very easy. Everyone should make sure to read all the points carefully before initiating the refund. If you are willing to know all these points, then keep reading further. 

Have a look at the Aeromexico Airlines refund policy!

According to the Aeromexico refund policy, passengers can get a full refund if they are eligible for it. There are some important points that everyone should know before canceling their flight tickets. However, requesting a refund from the airline is no big deal, but you should know these points to avoid any kind of hassle. Let’s explore these important points. 

  • Like every other airline, Aeromexico also provides a full refund on the cancelation within 24 hours, only if you have confirmed your reservation within seven or more days before the departure. 
  • Ask for the “Aeromexico cancel flight refund” if you have fulfilled the first point. 
  • Moreover, you must note that you will receive a refund in the original payment form. 
  • It may take up to 7 to 14 business days to reflect the refund in your account. 
  • Cancelations made by the airline are also eligible for a refund. 

Voluntary cancelations

If you have canceled your reservation on your own within 24 hours, then don’t hesitate to ask for a refund. You are entitled to get an Aeromexico flight refund in this time window. However, if you want to cancel it after this time frame, then you will have to pay a cancelation fee. Travelers can even request a refund as an EMD, which is basically an electronic voucher. It will be 115% of your ticket value prior to tax. This voucher is valid for a year from the date of issuance. Please note that these vouchers don’t apply to Gran Plan. 

Involuntary changes

If Aeromexico has canceled your flights, then there are few options that you can do. Your Aeromexico tickets will be canceled in that situation, and you can do the following things. 

  • You can rebook your flight with the new date and the fare. 
  • If your itinerary is within the 14 days of your original trip, then there is no need to pay the fare difference. 
  • One can request a refund, which will be received within 12 months of the request. Moreover, you are even permitted to get the refund as an electronic voucher. 

Aeromexico 24-hour cancelation policy

Do you know about the 24-hour risk-free cancelation policy? Review all the details of this comprehensive policy, and cancel your flight booking at much ease with the airline. Guests of Aeromexico Airlines can cancel their reservations at much ease. Moreover, the Aeromexico cancelation policy is very easy to understand where you don’t need any kind of experts guidance. Just visit the official site or call on the phone number of the airline to learn more about this comprehensive policy. Read further to know the cancelation policy. 

  • Travelers can cancel their reservations within 24 hours of the booking without paying any cancelation fee.
  • You must have made your reservation at least seven or more days before the scheduled flight departure. 
  • The airline will immediately initiate your refund request and will send it in the original form of your payment. 
  • After 24 hours, you may have to pay $200 to opt for the Aeromexico cancel flight process. 
  • On Basic and Value fares, a 24-hour cancelation policy is not applicable. Moreover, this policy is not applicable for group fares also. 

Aeromexico canceled flight compensation

There may come some instances when Aeromexico needs to cancel your booking. In that case, you can ask for an airline refund. Moreover, if your flight is delayed, then you are entitled to get compensation from the airline. The compensation of the airline varies from $300 to $725 based on your flight delay and the length of the delay. You can get the compensation if-

  • If your flight is originating from Mexico
  • In case your flight is delayed for more than 3 hours
  • Flight is overbooked, and you are denied boarding
  • If your flight is canceled
  • Flight is delayed due to any technical issue
  • Connecting flight is missed owing to the delay on your first flight

If your flight is delayed for more than 3 hours, the compensation will be-

  • $725 if the distance between destinations is more than 3500 km
  • $485 if the distance between destinations is between 1500 and 3500 km
  • $300 if the distance between destinations is within 1500 km

If your flight is delayed for more than 2 hours, you will get-

  • Free refreshments and meals
  • Free fax service, email, or calls

If your flight is delayed for more than 5 hours, you will get-

  • You will be booked for the next flight as soon as possible
  • Free airport transfers
  • Free refreshments and meals
  • Hotel accommodation if there is an overnight stay
  • 115% value of your flight reservation as a refund
  • $725 as a canceled flight compensation if the distance between destinations is more than 3500 km

How to get a refund from Aeromexico?

If you are looking to get an Aeromexico refund, then you have different options to ask for the same. You can either do it online or offline. Use any of the methods, and claim your refund at much convenience. Give a call on the airline’s phone number at any moment of the day to claim your refund. Perform the following steps on the official site to check out the airline’s phone number. 

  • Go to the Aeromexico official site
  • Browse the “refunds” page. 
  • There you will see different phone numbers as per the different regions. 
  • After that, find out the number assigned to your area, and talk to the airline agent about your flight refund. 

Aeromexico customer service number is available round the clock to provide you immediate guidance. You are free to connect with airline executives and have an interaction at any time. 

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Average rating:  
 2 reviews
 by Patricia
Great customer service!

I have traveled many times with Aeromexico Airlines, but this time I was unable to book my flight tickets. I opted for the phone number of the airline and got in touch with the airline agent. I shared my flight details with the executive, and he assisted me immediately. He helped to book my flight ticket, and I had an amazing journey.

 by Austin Sexon
Helpful agents!

I canceled my flight booking with Aeromexico Airlines last month and requested my refund. I claimed my refund, but I didn’t receive it for many days. About 10 days ago, I got in touch with one of the airline agents and shared my issue with him. He checked out the status of the refund and three days ago, I got my money back. I can’t thank him enough for helping me. Highly recommended!